Do you need help with troubleshooting devices, guest access, or you just can’t find the answer you’re looking for? You can easily submit a support request in Jervis by reaching out to our team through the following channels.
How to Get Assistance in Jervis:
- Start a Live Chat – Click Chat with Support in the lower-right corner of this page.
- Contact Us – Submit your questions through our contact form here: https://www.jervis.systems/contact.
- Email Us – Send details to support@jervis.systems.
- Submit a Support Request – Send details through your Jervis Systems account.
The fastest way to get support and immediately create a ticket in our system is to submit a Support Request directly from your Jervis dashboard. Follow the steps below to reach our support team!
- Navigate to the Support menu option and select Support Request. Using the drop-downs, select the listing, device, and reservations that are applicable to the request. If there are any additional details that can assist our team, be sure to include those in the comment box.
- If you need us to troubleshoot a device or integration, you can choose to securely submit your credentials for our team to access the vendor account.
After this, one of our support team members will follow up with you as soon as possible.