How to Connect Your dormakaba ACS Account

Here we detail the process for setting up your dormakaba ACS account with Jervis Systems.

1. First, connect to your property management system or channel manager. Each platform will have its unique requirements to connect. To view the instructions for your specific system, check out the user guides on our FAQ page.
2. Once your PMS is connected, you have the option to edit your properties to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all properties, you can use the bulk offset tool to apply these settings across your entire portfolio.
3. Head over to the Marketplace page < Smart Devices section of your Jervis Systems account and select dormakaba – ACS from the available options.

4. You will need to reach out to the dormakaba team for your domain and auth token information to paste into the provided fields.

5. Once your dormakaba account is connected, you can select the Refresh button on your devices page to show your imported devices. Then, select the drop-down list under the Assigned Listings column to assign the device(s) to a listing. Be sure devices are assigned to the correct listing. After assigning a device, the status will show as enabled and turn green.
6. Now, it’s time to import reservations. Head over to the Reservations page and select the “Refresh” button. Once your reservations are imported, you should see your PIN code under the SET PIN field.

Success! Your dormakaba devices are now connected, and access is set up for your guests. 

Need additional help and support? Check out the additional user guides on our FAQ page. You can also get help by submitting a Support Request via your Jervis Systems dashboard.