How to Connect Your Hostex Account to Jervis Systems

With the Jervis Systems-Hostex integration, you can import your listings and reservation details and automate listing access via SET PIN codes and smart home device settings for guests, cleaning companies, and maintenance personnel.

Below we outline the complete step-by-step process to connect Hostex to Jervis Systems, set up PIN code access, and configure automated messaging for guests:

1. First, login to your Jervis Systems account and select the option to connect to Hostex from the Marketplace page.

2. You will be prompted to enter your Hostex credentials.

3. From there, you will need to authorize the connection.

4. Now your accounts are connected!

5. Once you are connected, go to the Listings page within your Jervis Systems account and click Refresh Listings. When the page has been reloaded, you will see all of the listings imported from your Hostex account.

Note: From here, you have the option to edit your listings to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all listings, you can use the bulk offset tool to apply these settings across your entire portfolio.

6. The next steps will walk you through setting up automated access between Jervis Systems and Hostex for your imported reservations. Go to the Devices page and connect to your smart locks and devices by selecting the Import Devices button. From there, select your smart lock or device provider and follow the prompts to connect your account.

7. Once your devices are imported successfully, you will want to assign your devices to your imported Hostex listings. You can do this by selecting the drop-down list for the device you want to assign and checking the boxes for the listings to which you want it assigned. Once assigned, the status indicator will turn green for all properties with assigned devices on the Listings page.

8. You can confirm that automated access is set up by navigating to the Reservations tab in Jervis Systems. You should see the PIN code in the SET PIN field.

9. To set up automated messaging, navigate to the Automation tab from your Hostex dashboard.

9. Select the option to create a new rule.

9. Select the scheduling option to send the day before check-in.

9. Add the time that you want the message to be sent and the channels and accounts that are applicable.

9. Add your messaging template. Use the code insertion tool to add placeholders to your message for the guest and reservation details.

9. To add the reservation’s PIN code, select the Door Lock Code option from the drop-down list. This will show the {{lock_code}} variable to populate the PIN code when your message is sent to the guest.

Make sure to save your template. It will now be listed as a messaging rule.

Success! Your Jervis Systems and Hostex accounts are connected, your PIN codes are set up, and you have your messaging created to send automatically to your guests. Guests can either type the PIN code in or use our web app (AccessMyProperty.com) and mobile app to click to unlock. You can see more details on sharing access in our guide here.

If you have any questions or issues in connecting Hostex to your Jervis Systems account, please send us a support request via your Jervis Systems dashboard. For additional help guides, you can visit our FAQ page.