How to Connect Your UniFi Access Devices to Jervis

This guide will walk you through how to connect your UniFi devices to Jervis Systems.

1. From your Jervis Systems account, navigate to the Devices page and select UniFi from the Import Devices drop-down list.
   

2. Enter your UniFi Access controller IP or FQDN and select the options that fit your configuration.

Your API Key/Auth Token can be found in your UniFi platform by following the instructions below:

• Sign in to your UniFi Portal (https://account.ui.com/login) using your web browser.

• Select the UniFi Console where the UniFi Access application is installed.

• Go to Access > Settings > General > Advanced.

• Go to API Token to Download API documentation and create an API Token.

• To create an API Token, click Create New, enter the key name and validity period, select the permission scopes, and click Create.

Once the API Token is created, ensure to Copy API Token and store it safely for future use. Please note that the key is displayed only once for security purposes.

This is our recommended set of permissions for the new API you are creating:

NOTE: If you are running your own UniFi controller, we highly recommend you whitelist access. Please submit a support ticket and we will send our IP addresses that you can add to your firewall or security device.

3. Once your UniFi account is connected, you can select the Refresh button on your devices page to show your imported device(s). Then, select the drop-down list under the Assigned Listings column to assign the device(s) to a listing. 
   
   Be sure devices are assigned to the correct listing. 

4. Going forward, if you are looking to import newly added UniFi devices, do not re-import the vendor. Use the Refresh Devices option at the top of the Devices page.

5. From your reservations tab, select the Refresh Reservations button. Once your reservations are imported or refreshed, you should see the generated PIN code under the SET® PIN field.

6. Jervis Systems stores the PIN code in property management systems. If you have a property management system connected, you can create an email template to automatically send access instructions to guests. We detail how to do this for different property management systems in our guides here.

7. Success! Your Jervis Systems and UniFi devices are connected. Guests can either type the PIN code in or use our web app (AccessMyProperty.com) and mobile app to click to unlock. You can see more details on sharing access in our guide here.

For more information or additional help guides, visit our FAQ page.