How to Connect Host Tools to Jervis Systems®

With the Jervis Systems-Host Tools integration, you can import your property listings and reservation details and automate property access via SET PIN codes and smart home device settings for guests, cleaning companies, and maintenance personnel.

Below we outline the complete step-by-step process to connect Host Tools to Jervis Systems, set up PIN code access, and automated messaging for guests:

1. Navigate to the Marketplace in Jervis Systems and select the option to connect to Host Tools.

2. You will then be prompted to input your API access token.

3. You can find your API access token by going to the Settings section of your Host Tools accoun. Copy the token from the API Access Token field and paste it into the provided field on the Jervis Systems Marketplace page.

4. Once your accounts are connected, go to the Listings page within your Jervis Systems account and click Refresh Lisings. When the page has been reloaded, you will see all the listings imported from your Host Tools account.

Note: From here, you have the option to edit your listings to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all listings, you can use the bulk offset tool to apply these settings across your entire portfolio.

5. Navigate to the Devices page and connect your devices by selecting the Import Devices button. From there, select the device provider and follow the prompts to connect your account.

6. Once imported, assign the devices to your listings. You can do this by selecting the Assigned Listings drop-down list and checking the boxes for the listings to which you want it assigned. Once assigned, the status indicator will turn green.

7. You can confirm that automated access is set up by navigating to the Reservations tab in Jervis Systems. You should see the PIN code in the SET® PIN field.

8. In Host Tools, your next step will be to set up your guest messaging to deliver the code and access instructions to the guest. This requires inputting a placeholder variable in your message templates to auto-populate the code when the message is sent out to your guests. You can do this by adding a quick reply and selecting the Guest’s Lock Code option from the drop-down list of available tag options.

Success! Your Jervis Systems and Host Tools accounts are connected, your PIN codes are set up, and you have your messaging created to send automatically to your guests.

If you have any questions or issues in connecting Host Tools to your Jervis Systems account, send us a support request via your Jervis Systems dashboard. For additional help guides, you can visit our FAQ page.