How to Connect Your Airbnb Account to Jervis Systems® (via Hospitable)

Using Airbnb Connect via Hospitable, you can import your listings and reservation details to automate keyless access and guest messaging with Jervis Systems.

Below we outline the simple step-by-step process to connect your Airbnb account using Airbnb Connect:

1. Head over to the Marketplace tab in your Jervis Systems account and select the option to connect to Airbnb.
   
   NOTE: You MUST log in with the owner’s Airbnb account. The Airbnb API does not support importing co-hosted listings that are shared.

2. You’ll be prompted to authorize the connection and import your property listings. Note: You do not need a Hospitable account to connect.

3. Now that your accounts are connected, select the option to go back to Jervis Systems.

4. From the Marketplace page in your account, select the Settings buttons for Airbnb.

5. From here, you’ll be view and select the message template you would like to send to your guests. We offer pre-formatted templates that include all of the necessary placeholders for PIN codes, access instructions, and reservation information to personalize the message to each guest.

Template 1 is our default template. It gives your guests two options to get into the property: the unique PIN code that Jervis Systems generates for them or access via our web app at AccessMyProperty.com.

Template 2 provides only the PIN code details to guests.

6. Next, go to the Listings page within your Jervis Systems account and click Refresh Listings. When the page has been reloaded, you will see all the listings imported from your Airbnb account.

Note: From here, you have the option to edit your listings to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all listings, you can use the Bulk Update tool to apply these settings across your entire portfolio.

7. From here, go to the Devices page and connect to your smart locks and devices by selecting the Import Devices button. From there, select your smart device vendor and follow the prompts to connect. You can view specific instructions for a variety of vendors by going to our FAQ page.

8. Once your devices are imported, assign them to your listings. You can do this by selecting the Assigned Listings drop-down list and checking the boxes for the listings to which you want it to be assigned. Once assigned, the status indicator will turn green.

9. You can confirm that automated access is set up by navigating to the Reservations tab in Jervis Systems. You should see the PIN code in the SET PIN field.

Success! You have connected your Airbnb account and keyless access and automated messaging is ready to go for your upcoming reservations.

If you have any questions or issues in connecting Airbnb to your Jervis Systems account, send a support request via your Jervis Systems dashboard. For additional help guides, you can visit our FAQ page.