How to Connect Your Hostfully Account to Jervis Systems®

With the Jervis Systems-Hostfully integration, you can import your listings and reservation details and automate listing access via SET PIN codes and smart home device settings for guests, cleaning companies, and maintenance personnel.

Below we outline the complete step-by-step process to connect Hostfuly to Jervis Systems, set up PIN code access, and configure automated messaging for guests:

1. From your Hostfully account, navigate to the Integrations tab.

2. Scroll down to the “Smart Home” integrations section and select the toggle to enable Jervis Systems. 

3. You will be prompted to accept the terms. Once accepted, Jervis Systems will be activated.

4. Select “Settings” to enable Jervis Systems for each of your Hostfully properties.

5. Head over to your Jervis Systems dashboard, navigate to the Marketplace page and select the option to connect to Hostfully. 

6. Once you select the option to connect, you will be brought to the pop-up screen below. You will be prompted to put in your Hostfully Agency UID.

7. Here, you will need to input your Agency UID. You can obtain this by navigating to the Agency Settings in your Hostfully account. Scroll down to the bottom of the page to find and copy your UID.

8. Return to the Jervis Systems Marketplace page and paste the code into the provided field on the pop-up form. Then select the “Connect” button.

9. Once you are connected, go to the Listings page within your Jervis Systems account and click Refresh Listings. When the page has been reloaded, you will see all of the listings imported from your Hostfully account.

Note: From here, you have the option to edit your listings to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all listings, you can use the bulk offset tool to apply these settings across your entire portfolio.

10. The next steps will walk you through setting up automated access between Jervis Systems and Hostfully for your imported reservations. Go to the Devices page and connect to your smart locks and devices by selecting the Import Devices button. From there, select your smart lock or device provider and follow the prompts to connect your account.

11. Once your devices are imported successfully, you will want to assign your devices to your imported Hostfully listings. You can do this by selecting the drop-down list for the device you want to assign and checking the boxes for the listings to which you want it assigned. Once assigned, the status indicator will turn green for all properties with assigned devices on the Listings page.

12. To finish setting up automated access between Jervis Systems and Hostfully for your imported reservations, you will need to create a Trigger and an associated Custom Message Template. To create the template, navigate to the Templates and Triggers section of your account. Select the Custom Templates tab, and select the button to create a new template. 

13. Create the template, being sure to include the variable [$LEAD_PINCODE$] so that the PIN code will be inserted into the email. 

16. From there, head over to the Triggers tab and select the option to “Add trigger”.

17. Configure the settings for the Jervis Systems Door Code Trigger to send your newly created custom email template to your guest, on the condition that a booking is confirmed. You will also need to input the Agency UID from Step 8. You can name your Trigger “Jervis Systems Door Code”. Select the Save button.

18. While the email is now configured to send to your guest, we recommend that you set up your Hostfully Guidebook to include your SET PIN for easier reference and to include the most up-to-date information regarding the guest PIN and access instructions.

19. You can confirm that automated access is set up by navigating to the Reservations tab in Jervis Systems. You should see the PIN code in the SET PIN field.

Success! You now have your Jervis Systems and Hostfully accounts connected, your SET PIN is created, and your access instructions are ready to be sent out to your guests.

Need additional help and support? Check out the additional user guides on our FAQ page. You can also get help by submitting a Support Request via your Jervis Systems dashboard.