How to Connect Your Hostify Account to Jervis Systems®

With the Jervis Systems-Hostify integration, you can import your listings and reservation details and automate property access via SET PIN codes and smart home device settings for guests, cleaning companies, and maintenance personnel.

Below we outline the complete step-by-step process to connect Hostify to Jervis Systems, set up PIN code access, and automated messaging for guests:

1. Navigate to the Marketplace page and select the option to connect to Hostify.

2. You will to copy and paste your API Key from your Hostify account settings (Settings > API Key) into Jervis Systems.

3. Once you’ve input your API Key, your Hostify account will be connected.

4. Next, go to the Listings page within your Jervis Systems account and click Refresh Listings. When the page has been reloaded, you will see all the listings imported from your Hostify account.

Note: From here, you have the option to edit your listings to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all listings, you can use the Bulk Update tool to apply these settings across your entire portfolio.

5. Next, go to the Devices page and select the Import Devices button. From there, select your smart device provider and follow the prompts to connect your account.

6. Once your devices are imported, assign them to your imported Hostify listings. You can do this by selecting the Assigned Properties drop-down list and checking the boxes for the listings to which you want it to be assigned. Once assigned, the status indicator will turn green.

7. You can confirm that automated access is set up by navigating to the Reservations tab in Jervis Systems. You should see the PIN code in the SET PIN field.

8. You now have your Jervis Systems and Hostify accounts connected and your SET PIN has been created. In Hostify, your next step will be to set up your guest messaging to deliver the code and access instructions to the guest. This requires inputting a placeholder variable in your message templates to auto-populate the code when the message is sent out to your guests.

9. To set up your message templates, navigate to your Automated Messages section in your Hostify account.

10. Select the option to create a new message.

11. Name the message (i.e. Access Instructions or Door Code) and schedule the message to deliver 1 day before check-in. You’ll also want to select the option to trigger the message for same-day reservations. The rest of the settings should be set up to deliver the message to the guest via the booking channel. Aside from creating the message template and adding the placeholder for the PIN code, you’ll want to toggle the option to have the messaging apply to new listings.

Success! Your Jervis Systems and Hostify accounts are connected, your PIN codes are set up, and you have your messaging created to send automatically to your guests.

If you have any questions or issues in connecting Hostify to your Jervis Systems account, send a support request via your Jervis Systems account. For additional help guides, you can visit our FAQ page.