How to Connect Your KeyNest Account with Jervis Systems

This guide will walk you through how to connect your KeyNest account to Jervis Systems.

1. From your Jervis Systems account, navigate to the Devices page and select KeyNest from the Import Devices drop-down list.

2. Fill in the provided fields with your KeyNest credentials.

3. From there, you will need to authorize the connection and permissions.

4. Once your KeyNest account is connected, you can select the Refresh button on your devices page. Then, select the drop-down list under the Assigned Listings column to assign your listings to KeyNest. Be sure the correct listings are assigned. After assigning, the status will show as enabled. 

5. Going forward, if you are looking to import newly added KeyNest points, do not re-import the vendor. Use the Refresh Devices option at the top of the Devices page.
6. From your reservations tab, select the Refresh Reservations button. Once your reservations are imported or refreshed, you should see the generated PIN code under the SET® PIN field. For KeyNest, Jervis will also provide a link to Access Instructions.

7. This provides instructions from KeyNest on how to get to the KeyNest Point to pick up and return keys.

8. These details can also be accessed from the Jervis Systems web app and mobile app.

9. Jervis Systems stores the PIN code to property management systems. If you have a property management system connected, you can create an email template to automatically send access instructions to guests. We detail how to do this for different property management systems in our guides here.

Need additional help and support? Check out the additional user guides on our FAQ page. You can also get help by submitting a Support Request via your Jervis Systems dashboard.