How to Connect Your Smily (BookingSync) Account to Jervis Systems®

With the Jervis Systems®-Smily integration, you can import your property listings and reservation details and automate property access via SET PIN codes for guests, cleaning companies, and maintenance personnel.

Below we outline the complete step-by-step process to connect Smily (formerly BookingSync) to Jervis Systems and set up PIN code access for guests. 

1. First, log in to your Smily account. 

2. Navigate to the Apps tab of your Smily account. You will see a field available to install a Private App. This will require a Private App Access Code, which you can obtain from your Jervis Systems account in the following step. 

3. Log in to your Jervis Systems account and navigate to the Marketplace tab. From there, find the option to connect to Smily. Below the toggle to connect will be your Private App Access Code. Go ahead and copy the code.

4. Paste the value into the provided field on Smily.

5. Next, navigate back to the Jervis Systems Marketplace and select the option to connect to Smily.

6. To fully connect, you will need to confirm the account and allow Jervis Systems to access information from Smily.

7. Next, go to your Properties page within your Jervis Systems account and click “Refresh Properties”. When the page has been reloaded, you will see all the property listings imported from your Smily account. Note: From here, you have the option to edit your properties to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all properties, you can use the bulk offset tool to apply these settings across your entire portfolio.

8. The next steps will walk you through setting up automated access between Jervis Systems and Smily for your imported reservations. Go to the Devices page and connect to your smart locks and devices by selecting the “Import Devices” button. From there, select your smart lock or device system provider and follow the prompts to connect your smart lock account.

9. Once your devices are imported successfully, you will want to assign your devices to your imported Smily properties. You can do this by selecting the drop-down list for the device you want to assign and checking the boxes for the properties to which you want it to be assigned. Once assigned, the property status indicator will turn green for all properties with assigned devices on the Properties page. 

10. You can confirm that automated access is set up by navigating to the Reservations tab in Jervis Systems. You should see the 4-digit code in the SET PIN field.

11. Next, you’ll want to set up your Smily email templates to automatically send the SET PIN code details out to guests before check-in. To do this, navigate back to the Apps tab in your Smily account and select the option to “Visit the App Center.”

12. Select the Notification Center from the App Center.

13. On the next screen, select the Install App button.

14. Allow the Notification Center to access information from your Jervis Systems account.

15. Now you can see your available notification messages for your rentals. Select the option to edit the check-in message before arrival.

16. Be sure your settings are configured correctly and include a condition for late bookings.

17. Scroll down to edit your message. Use the {{ booking.door_key_code }} variable anywhere you want to populate the SET PIN code in your notification message to guests.

Success! You now have your Jervis Systems and Smily accounts connected, your SET PIN created, and your access instructions set up to be sent to the guests.If you have any questions or issues in connecting your PMS to your Jervis Systems account, please send us a support request via your Jervis Systems dashboard. For more information on Jervis Systems automation management or additional help guides, visit our FAQ page.