How to Manage Devices & Reservations in the Access My Property App

With Jervis, you can now use the Access My Property web or mobile app to actively manage smart device assignments (assign & unassign) for listings, and view and edit reservations.

How to Assign Devices

To assign (or unassign) devices for listings, you can navigate to the Device Assignments tab in either the web app or mobile app.

From the Device Assignments page, select the house icon on the right side of the screen and select the listings that you want to associate with the listing. You can also search properties from the drop-down. Once the assignment is made, the icon will show the number of associated listings in green.

How to View & Edit Reservations

From the main menu, go to the Reservations page.

On the Reservations page, you will be able to view all reservations for a listing. If you manage multiple postings, you can use the drop-down at the top of the page to navigate to other listings.

Clicking the reservation will allow you to view the reservation details. Select the Edit option to adjust any details.

From the editing view, you can adjust the guest name, contact info, and check-in and check-out time.

You can check out additional details on how to set up access for guests and access recommended messaging templates for the web and mobile app in our guide here.

For additional help guides, you can visit our FAQ page. send us a support request via your Jervis Systems dashboard.