This article will show you how to import your devices from your Jervis Systems account dashboard. Check out our FAQ for specific guides related to your device vendor for more details.
IMPORTANT: If you are adding additional devices to an account you have previously connected, do NOT attempt to re-import the vendor. This will result in duplicate accounts. If the same account is linked multiple times, this can cause an authorization error. Check out our guide here to refresh your devices.
If you are encountering issues related to re-importing a previously connected account, check out our guide to troubleshooting with reconnecting and disconnecting devices here.
Once you select the button, select the device vendor you use from the drop-down list. From there, you’ll be prompted to enter your device credentials to import you smart devices. Our FAQ has additional help guides detailing how to import devices for various vendors, as instructions for each will vary.
Once you’ve imported your devices, navigate to the Devices tab and select the edit option to name them. Then, assign each device to its respective listing using the Assigned Properties drop-down so that the device status shows as enabled (green).
There you have it! Your devices should all be imported, named, and assigned to their respective properties.
Need additional help and support? Check out the additional user guides on our FAQ page. You can also get help by submitting a Support Request via your Jervis Systems dashboard.